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Our services

Pharmacovigilance

Safety, Structured. Oversight, Continuous.

We provide end-to-end pharmacovigilance capabilities spanning system establishment, operational safety activities, regulatory obligations, risk management, quality oversight and business continuity.

Capabilities

PHARMACOVIGILANCE

PV SYSTEM ESTABLISHMENT & GOVERNANCE

  • PV System Design & Establishment
  • PV System Gap Assessment
  • PSMF Development & Maintenance
  • PV SOP Framework
  • Work Instructions & Forms
  • PV Training
  • PV Governance Framework
  • PV Metrics & Management Reporting

QPPV & LOCAL PV OVERSIGHT

  • QPPV Support
  • LQPPV / Local Safety Officer Support
  • Local PV Contact Management
  • PV Oversight & Governance
  • Regulatory Contact Management
  • Escalation & Safety Governance

SAFETY INFORMATION MANAGEMENT

  • Safety Intake
  • ICSR Triage
  • Case Processing
  • Data Entry
  • Medical Review
  • Seriousness / Expectedness Assessment
  • Causality Assessment
  • Coding
  • Narrative Development
  • Follow-up
  • Case Quality Review
  • Duplicate Detection
  • Reconciliation

SAFETY REPORTING

  • Expedited Reporting
  • Regulatory Submissions
  • Follow-up Reporting
  • Submission Tracking
  • Compliance Monitoring
  • Authority Correspondence
  • Safety Database Reconciliation

LITERATURE & SURVEILLANCE

  • Global Literature Surveillance
  • Local Literature Monitoring
  • Literature Monitoring
  • Case Identification
  • Article Assessment
  • Medical Literature Review
  • Emerging Safety Information

SIGNAL MANAGEMENT

  • Signal Detection
  • Signal Validation
  • Signal Analysis
  • Signal Evaluation
  • Signal Management
  • Emerging Safety Issue Assessment
  • Benefit–Risk Evaluation
  • Signal Documentation & Tracking

AGGREGATE REPORTING

  • PSUR / PBRER
  • PADER / Periodic Safety Reports
  • DSUR
  • ASR
  • Line Listings
  • Safety Tables
  • Data Analysis
  • Cumulative Review
  • Benefit–Risk Evaluation
  • Regulatory Submission Support

RISK MANAGEMENT

  • Risk Management Plan (RMP)
  • RMP Updates
  • Important Identified / Potential Risks
  • Missing Information
  • Risk Minimisation Measures (RMM)
  • Additional Risk Minimisation Measures
  • Effectiveness Evaluation
  • Risk Management Documentation

PV AGREEMENTS & THIRD-PARTY OVERSIGHT

  • SDEA / PV Agreement Development
  • Safety Data Exchange Requirements
  • Responsibility Matrix
  • Case Exchange Timelines
  • Reconciliation Requirements
  • Vendor / Partner PV Oversight
  • Third-Party Compliance Monitoring

QUALITY & COMPLIANCE

  • PV Quality Management System
  • GVP Compliance Assessment
  • GAP Assessment
  • Internal / Vendor Audits
  • CAPA
  • Deviation Management
  • Change Control
  • Quality Metrics
  • Compliance Monitoring
  • Inspection Readiness
  • Mock Inspection Support

BUSINESS CONTINUITY & CRISIS MANAGEMENT

  • PV Business Continuity Planning
  • Disaster Recovery Support
  • Critical Process Identification
  • Alternate Processing Arrangements
  • Communication & Escalation Plans
  • Business Continuity Testing
  • Crisis Management Support

PV INTELLIGENCE & GOVERNANCE

  • Regulatory Intelligence
  • PV Compliance Tracking
  • Safety Obligation Tracking
  • Product / Territory Mapping
  • Regulatory Commitment Tracking
  • Management Review
  • Periodic PV System Review

DIGITAL & TECHNOLOGY-ENABLED PV

  • Safety Database Workflows
  • Digital Case Tracking
  • Literature Workflow Management
  • PSMF Management
  • Document Traceability
  • Electronic Records
  • Operational Dashboards
  • Data Visibility & Reporting
Technology

ViGenIQ™: Smart work. Without the Operational Burden.

ICSR Database, PSMF Manager and Literature Monitoring in one purpose-built PV platform, on a flexible subscription.

Explore ViGenIQ →
Regulatory Affairs →

Discuss your pharmacovigilance requirements

Share your products, markets and current PV set-up, and we will outline the safety support you need.